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Articles:
Not The Only Hollow Thing In The Store - Customer Humor - by naFrom a retail employee in England comes this dialogue, courtesy of A.J. Adams, and from his website, The Customer Is Not Always Right . Reprinted with his permission. If his site and/or this excerpt appeal, BUY the book. I’m ordering it tonight! (use link to the right). (Added: 26-Aug-2010 Hits: 316 )
Funny and Stupid Customer Quotes » Some Assembly And Intelligence Required - by na
Home improvement customer gets muddled about the size of his... (Added: 26-Aug-2010 Hits: 527 )
Customer Service Humor - If It Wasn't For The Customers - by na
From a retail employee in England comes this dialogue, courtesy of A.J. Adams, and from his website, The Customer Is Not Always Right . Reprinted with his permission. If his site and/or this excerpt appeal, BUY the book. I’m ordering it tonight! (use link to the right). (Added: 26-Aug-2010 Hits: 488 )
If It Wasn't For The Customers Humor: Pet Fish - by na
It's amazing what some customers do. This is too funny. (Added: 26-Aug-2010 Hits: 373 )
Air Canada Wake-Up Call - Well written and funny - by na
After an unusual incident involving a passenger several months ago, I wrote Air Canada to see if they felt this idea based on what happened could take off…""Dear Canadians that Fly Through the Air:""Your website says, “You can expect to hear back from us within 30 days.” Since I didn’t, I thought you should hear back from me so that I can hope to hear back from you within 30 days from now, which would be way more than 60 days if you don’t respond again (Added: 26-Aug-2010 Hits: 319 )
The Nipple Effect - Customer service beyond the... - by na
A product for “nursing mums” caught my attention. It’s called Tough Titties Nipple Rub. That got me wondering: If Tough Titties helps women with sore nipples, could it also be effective for men that share the same problem? I reached out to the company, LeastLikely2Breed, to find out… (Added: 26-Aug-2010 Hits: 340 )
Funny and Stupid Customer Quotes » If You Build It, They Will Come Early - by na
Well you shouldn’t build it until you’re open! Idiot!” (Added: 26-Aug-2010 Hits: 446 )
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Lisa S. In California: Anyone who serves the public should have this book. It gives advice for everyone from the order taker at the fast food restaurant to higher level management. It also gives different techniques for different situations (ie retail store, office, call center etc.) I have only had this book for a few weeks and already I have improved my customer service skills. It's a wonderful tool.